Cheque usage across Australia has declined significantly, with more people choosing faster, more secure digital payment options. As part of this broader industry transition, QBANK is phasing out cheque services.
These changes follow the Australian Government's plan to decommission cheques nationally by 20301.
What this means for you
- From 1 November 2026, personal cheques can no longer be written.
- From 1 November 2026, corporate and bank cheques will no longer be issued.
- Cheques already written can continue to be deposited until 1 February 2027.
Alternative ways to pay
There are a range of simple and secure alternatives available:
- PayID and Osko® – Fast payments, near real time
- BPAY® – Convenient bill payments
- Electronic Funds Transfer (EFT) – Easily send money between accounts
- Direct debits and scheduled payments – Ideal for recurring expenses
- Digital wallets and mobile payments – Smartphone-based payment solutions
If you're unsure which option is best for you, our team is here to help.
We're here to support you
We understand some Members may still rely on cheques, and we are committed to supporting you through this change.
If you have questions about the cheque phase out or would like assistance with alternative payment options, please call us on 13 77 28.
For more information, please visit https://www.chequestransition.com.au/
Important reminders
As you move to digital payments, please remember:
- Never share your one-time passwords or security codes with anyone.
- Always verify payment instructions before sending funds.
1 Australian Government, Treasury. (2023, June 7). Modernising payments infrastructure by phasing out cheques [Media release]. https://ministers.treasury.gov.au/ministers/jim-chalmers-2022/media-releases/modernising-payments-infrastructure-phasing-out-cheques
